Work Culture at Yi TCM
We started Yi TCM on the basis to help many couples grow their families. We pay extra detail to the comfort patients feel when they step into our clinic. There are many little things we do to make patients feel at home here. Hence, it is utmost importance to us that our staff care for our patients like they would with their own family and children. The top quality we ask for is being patient centric.
Team work is seldom emphasized on in this sector but at Yi TCM, we emphasizes on team work. If one of us needs to be away, the team will step up to help cover the necessary duties. We are flexible this way to cultivate the most convivial work environment. During lull hours in the clinic, we sometimes make food together to enjoy a communal lunch as a team. When any problem arises, we focus on finding a solution.
Please email your resumes to admin@yitcm.com.sg
Tuina Massage Therapist
Expected salary: $3000-4000 (+revenue sharing) depending on skillset and experience
What are we looking for?
A friendly personality to say hi to our patients and make them feel at home
A massage therapist well versed in tuina and fertility massages.
Gives massages to reduce stress, relax muscles and promote flexibility.
Massage therapy is the using of hands to rub and knead body tissues.
Massage Therapist applies alcohol, oils, or other rubbing compounds as requested by their clients.
Some therapists incorporate heat as part of their massages and ultraviolet rays.
Follow strict ethical codes.
Be confident and professional yet sensitive to their clients' concerns
Ideally, we would like you to be bilingual in English and Chinese but even if you're not, we just need you to be able to say Hi, Thank you, and check the safe entry in two languages. (Which we don't quite need at the moment and hopefully never)
Oh and smile in as many languages as you can.
Always be willing to learn because you will learn so much here. We will send you for courses to upskill your knowledge and massage skills to expand the range of treatment you can provide.
Ok with working on at least one, if not both weekends. We will try to keep your workdays to 5 a week but if you are willing to work 6 days a week, we will definitely will compensate you accordingly.
You will work at our Harbourfront Centre clinic and we may need you to assist our clinic assistants when you don't have patients to treat.
We don't hard sell our patients here. So we don't have monthly targets for you to achieve. But if you did treatments on a lot of patients on a particular month, we will definitely give u a bonus for the hard work rather than the sales you bring in.
Job description:
Provide massage sessions accordingly based on patient needs or as instructed by our Physicians.
Say the warmest Hi to our patients to light their day!
Make sure patients do their safe entry and temperature checks without annoying them. We know its tough, but in time of covid we gotta do what we gotta do right? (Thank goodness we don't need to handle this anymore and let's hope it stays that way)
Learn to use our clinic management system. (Don't worry its easy. We will guide you through it!)
Do some clean up after each patient leaves so every patient get a really clean room to enjoy their treatment
Order supplies needed for clinic
Open the clinic and prep the clinic for the day like Snow White does with animals singing along. Just kidding but you can make do with our calming clinic music
Finish closing duties so that you can wrap up and head home to spend time with your family or yourself!
Bonus skillsets:
Teamwork and always willing to help fellow colleagues whenever possible
Care for our clinic like it is your own home and take pride in making this a better place for everyone
Care for our patients and have empathy for what they go through.
Physician (Full Time & Part Time)
Salary: $3000 - $6500 ( + revenue sharing) To be negotiated based on hours, experience and seniority
. Talk to us! Let us know what you can do and what you expect!
What are we looking for?
A patient and caring personality to provide quality care for our patients. Every patient loves a caring physician. So kind and caring physicians are most welcomed!
Has a special interest in fertility, gynaecology or paediatrics
Has a strong foundation in their field of interests, in TCM and Western knowledge. Ideally, you need to know a patient is having deficiency in anything and know what you can do to boost that
Able to work with western doctors specialists in their field of interests (You are the master of everything!)
Possesses at least three years of relevant experience as a TCM physician
Only Traditional Chinese Medicine Practitioners Board (TCMPB) registered Physicians will be considered
Job description:
Able to provide quality TCM consultation and prescription of TCM medicine
Able to provide TCM treatments such as acupuncture. Scrapping, cupping and Tuina are advantageous skill to have
Assist with clinic duties
Write regular articles and instagram posts
Do Instagram lives
A Singaporean or a PR citizen
Clinic Assistant aka Herb Wizards
Expected salary (full time): $1800-2500/month depending on skillset and experience
Expected salary (part time): $70-100/day depending on skillset and experience
What are we looking for?
Singaporeans and PRs
A friendly personality to say hi to our patients and make them feel at home
Ideally, we would like you to be bilingual in English and Chinese but even if you're not, we just need you to be able to say Hi, Thank you, and check the safe entry in two languages. (Thank goodness we don't this anymore but just in case regulations change you still need to do it :S) Oh and smile in as many languages as you can.
Be familiar with using windows. Sorry Mac users, you've gotta make do with us
Always be willing to learn because you will learn so much here (You will build websites and design our collaterals!)
Ok with working on at least one, if not both weekends. We will try to keep your workdays to 5 a week but if you are willing to work 6 days a week, we will definitely will compensate you accordingly.
Looking for clinic assistant willing to work at both HarbourFront Centre Branch/Somerset Branch
Job description:
Say the warmest Hi to our patients to light their day! Handle registration and data entry (most patients register on their own through the system so less work for you 😃 )
Learn to use our clinic management system. (Don't worry its easy. We will guide you through it!)
Answer phone calls and whatsapps for enquiries and appointment bookings (patients can book any slot on their own so that is less work for you too!)
Do some clean up after each patient leaves so every patient get a really clean room to enjoy their treatment
Assist with medicine prescription and preparation
Collect various forms of payment
Order supplies
Check letter box
Open the clinic and prep the clinic for the day like Snow White does with animals singing along. Just kidding but you can make do with our calming clinic music
Be Santa's greatest helper to the assistant clinic manager
Finish closing duties so that you can wrap up and head home to spend time with your family or yourself!
Attend any training if needed
Update our whatsapp broadcast list monthly
Bonus skillsets:
Teamwork and always willing to help fellow colleagues whenever possible
Care for our clinic like it is your own home and take pride in making this a better place for everyone
Care for our patients and have empathy for what they go through.
Able to work both weekends when needed
Assistant Clinic Manager
Expected salary (full time): $2500-3200/month depending on skillset and experience
What are we looking for?
Singaporeans and PR
Minimum qualifications of diploma or degree
Someone willing to learn every rope in this business except physician duties
Someone who works well with people and have good relationship with visiting patients
IT and computer skills (Mainly able to use chrome, google docs, google sheets, Canva and Instagram)
Someone with high standards to manage overall clinic performance and efficiency
Job description:
Be able to do clinic assistant duties
Assist clinic assistant with their duties on busy days and guide them when needed
Assist clinic manager Claire with required duties and activities
Host instagram lives with Physicians when needed
Help plan any ad-hoc activities like Christmas parties and farewells
Interview candidates for future work positions
Account for petty cash at the end of every week
Work with other assistant clinic managers and clinic manager on marketing plans
Carry out marketing plans with physicians
Encourage patients to give google reviews to the clinic
Assist on improving the clinic website
Familiar with using clinic manager system, managing inventory, billing, system setup and intelligence
Plan and manage rosters for clinic assistants
Manage clinic email
Review and improve workflow and procedures in the clinic
Resolve complains with clinic managers
Attend any training if needed
Bonus skillsets:
Teamwork and always willing to help fellow colleagues whenever possible
Care for our clinic like it is your own home and take pride in making this a better place for everyone
Care for our patients and have empathy for what they go through.
Able to work both weekends
Able to make tik tok videos
Interns
Expected salary: $10-80/day depending on skillset and experience
What are we looking for?
Anyone without work experience with good attitude and willing to learn
Students aged 14 and above with acceptable maturity to handle working with adults
A "can-do" attitude to everything because learning is of utmost importance
Able to work a fixed schedule for at least three months. We are flexible with timing so we can work out something based on intern's schedule
Job description:
Help with clinic assistant duties
Learn marketing skills
Administrative tasks and data entry
Ad-hoc clinic and company related tasks
Marketing
Expected salary: depending on skillset and experience
What are we looking for?
Ability to read and write english
Creativity
Teamwork
Adaptability
Flexibility
Job description:
Bring in new patients to YiTCM
Build brand awareness
Ensure smooth operations during operating hours
Build and maintain company profile
Contributing ideas to marketing campaigns
Conducting research and analysing data to identify and define audiences
Managing production and performance of multimedia content
Maintaining websites and tracking data analytics
Coordinating promotional activities
Assist with medicine prescription and preparation
Carry out marketing plans with Clinic Manager